Privacy Policy

PRIVACY POLICY
Last Updated July 2020
POWER THE CHANGE LTD

Who are we
‍Power The Change Ltd - T/A The Trust Triangle is a Learning consultancy for professionals to build trust and increase performance. We can be contacted via these contact details:

Email: info@thetrusttriangle.com
Address: 85 Great Portland Street, London W1W 7LT

Why do we collect and use your personal information
‍We collect and use your personal information in order for us to manage your enquiry and provide you with information about our products/services that you have enquired about. We also use your data so you can interact with our online services.

What happens if I do not provide my personal information
‍We need your personal information in order to provide you information about our products/services. If we do not collect your personal information we will not be able to provide our services to you.
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How we protect your information
‍Your data is securely password protected and securely held on a server. Our website server is protected and regularly scanned for malware and viruses. We do not store any credit/debit card details.

Who will we share your personal information with
‍We will not pass your personal information onto any third parties.

Transferring your personal information outside Europe
If you enroll on any of our online courses please note: We use an online platform called 'Teachable' whose base is in America. Please refer here for full details on their policy. Otherwise we will not share your personal information with organisations based outside Europe.

How long will we store your personal information
‍We will store your personal information for up to three months if you do not decide to proceed with our services and do not opt-in to receive marketing information from us. If you do become a customer/client of ours, we will store your data for up to one year from the date of the latest purchase of our services or communication with you. If you do choose to opt into our marketing, we will continue to contact you via email until you opt out. All of our emails contain an unsubscribe link.

What are your rights in relation to your personal information
‍Right to access You have the right to request copies of the personal information we hold about you at any time.Right to rectificationYou have the right to request that we correct any inaccurate personal information we hold about you.Right to erasureYou have the right to request that we delete your personal information from our records.Please note that we will not be able to delete your personal information whilst we are still providing our services to you. We will be able to delete your personal information once you cancel the service or once the service is completed.Right to restrict processingYou have the right to request that we restrict how we use your personal information. Right to objectYou have the right to object to the collection and use of your personal information at any time.Right to data portabilityYou have the right to obtain a copy of your personal information in a legible and compatible format such as Excel or Word. Right to withdraw consentYou have the right to withdraw your consent for us to use your personal information to send marketing information to you. Each marketing email that we send you will include a link which you can follow to opt-out of future marketing.

How can I exercise my rights in relation to my personal information
‍You can exercise all of your rights by contacting us on any of the above contact details.

How do I lodge a complaint about the use of my personal information
‍You can lodge a complaint with us directly by contacting us on one of the above contact details.You also have the right to lodge a complaint directly with the Information Commissioner’s Office (ICO). The ICO are the regulator who makes sure that we use your personal information in a lawful way.You can lodge a complaint with the ICO by following this link https://ico.org.uk/concerns/ or calling the ICO on 0303 123 1113.